Refund Policy

Effective Date: 2025/09/01

Booly Baby strives to provide high-quality recruitment tools and services. However, we understand that there may be circumstances where a refund is requested.(please note: Currently, all beta users receive services at no cost, so refunds are not applicable during the beta phase)

1. Eligibility for Refunds

Refunds may be considered under the following circumstances:

• Users experience technical issues that prevent access to or use of the services, and these issues cannot be resolved within a reasonable timeframe.

• A service purchased does not match the description or functionality outlined at the time of purchase.

Refunds will not be issued in cases where:

• The user changes their mind after accessing or using the services.

• The service has been used, partially used, or downloaded.

• Issues arise from the user’s device, internet connection, or failure to follow instructions provided by Booly Baby.

2. Requesting a Refund

To request a refund, users must contact Booly Baby within 14 days of the purchase date at [Insert Email Address]. Please include the following information in your request:

• Full name and account information

• Date of purchase and transaction details

• Reason for the refund request

3. Processing Refunds

Refund requests will be reviewed by our team. If a refund is approved, it will be processed using the same payment method originally used. Refunds may take up to 14 business days to appear in your account, depending on your payment provider.

4. Changes to This Policy

Booly Baby reserves the right to update or modify this Refund Policy at any time. Users will be notified of any changes, and continued use of the services constitutes acceptance of the revised policy.